The Midtown Community Benefits District (MCBD) is a non-profit, 501(c) (3) community-based organization that provides programs and services to improve the quality of life in four of Baltimore’s adjacent Midtown communities of Charles North, Madison Park, Bolton Hill, and Mount Vernon/Belvedere. The MCBD is a special assessment district funded mainly by tax assessments of property owners. It works to maintain the public realm as a clean, safe and welcoming place, strengthening existing community through strategic marketing, sharing of public information to current and future property owners, taxpayers, business and cultural institutions. The organizations work includes activities that attract new investment, and supports activities held within the public spaces that benefits all.
MCBD encompasses many key and noteworthy and/historic properties, organizations, churches and businesses. The District also includes three Universities, Pennsylvania Station (Amtrak), and is supported by the work of Station North Arts and Entertainment District, Midtown Development Corporation, and the Central Baltimore Partnership.
The Midtown Community Benefits District is seeking an energetic and experienced Executive Director to lead its current and future efforts to improve the quality of life in four adjacent and unique communities that are located within the midtown area of the City of Baltimore. The Executive Director will design and execute a broad range of improvement programs including, cleaning, security, landscape maintenance and improvements, and special programming that supports residents, property owners, local institutions and merchants. The Executive Director will be responsible for a workforce (staff and contractors) of approximately 20 people and a budget of $1.3M annually. The Executive Director will develop and maintain a positive rapport with property owners, developers, anchor institutions, local government officials, and leaders of community and arts organizations. The Executive Director will be responsible for marketing and supporting development initiatives within the district and will be an enthusiastic and the key spokesperson for the organization.
The Executive Director reports to the Board of Directors of MCBD. He or she will collaborate with the Board, the Midtown community neighborhoods (property owners, merchants, residents, and community associations), other non-profit community and development organizations, government entities and officials, and community-neighborhood-based organizations to lead the work, and execute the strategies defined in the current strategic plan. The Executive Director will have the opportunity to work with key stakeholders and Board Member on the evolving development of a forward thinking future strategic plan.
The Executive Director will serve as the primary point of contact for the MCBD. This includes answering inquiries, maintaining communication with the City departments, representing Midtown at community events and neighborhood meetings, and generating positive media and marketing coverage of the district.
Key Responsibilities/Essential Functions:
- Provide leadership, analytical, and project support to Midtown in assessing community “health,” developing and managing community outreach initiatives, and measuring and reporting program accomplishments and results.
- Facilitate the development, communication, and implementation of district-wide initiatives and policies to further Midtown’s priorities and strategies.
- Lead and engage Board Members, staff and area leaders in the development of plans for involvement in the local community—including feasibility, strategic analysis, and scope of relevant partnerships.
- Lead/direct system-wide efforts to identify, prioritize, measure, and track community benefit initiatives.
- Promote and facilitate among the district’s communities the importance of community engagement, partnership development, and collaborative planning with public and private sector stakeholders.
- Coordinate, with the City and Board, system-wide consolidation of community benefit reporting of activities, accomplishments, and challenges.
- Participate in the ongoing critical review, assessment, and redesign of Midtown’s community benefit plans and initiatives at district and community levels.
- Seek innovative ways to form networks with organizations, especially across local communities.
- Collaborate with staff, neighborhoods, and other stakeholders on communications to employ various media to tell the story of Midtown community benefits.
- Serve as a resource for district leaders and related committees on community benefit initiatives and issues.
- Ensure the timely completion of high-quality written reports, presentations, or other materials in a manner that contributes to sound decision making, strategic planning, and appropriate public accountability, and provide data for use in strategic planning, advocacy and other functional areas.
- Coordinate the work of the Board: develop meeting agendas, track and follow-up on key issues and projects, and provide education/training as needed.
- Remain up-to-date on Federal, State, and local laws, and regulatory agency requirements.
- Assist, coordinate, and manage special projects as requested by the Board.
- Create positive internal and external relationships.
- Provide support to and serve in an ex-officio capacity on Midtown committees.
- Develop ongoing relationships with property owners and businesses, including knowledge of issues impacting the district.
- Marketing and support services to promote Midtown.
- Liaison to the city on codes, design review, and other development processes.
- Creating and distributing attractive, functional, well designed, high quality Midtown promotional materials, and updating materials as necessary.
- Developing and coordinating cross marketing opportunities with Midtown’s anchors, area businesses, organizations, and community associations.
- Help strengthen Midtown’s identity with improved signage, banners, and decorations.
- Develop and maintain professional relationships with other City and community organizations, and with the City.
- Serve as an ambassador for the organization and Midtown, and as an advocate for Midtown issues. This shall include attendance and representation of midtown’s interests at various, relevant community meetings, including City Council Meetings.
- Providing regular communication to property owners and Midtown stakeholders through personal visits, newsletters, social media, e-mail, and website maintenance.
- Monitor City Council and other community activities, and relevant agendas that could impact the MCBD mission and/or goals. Brief the Board on relevant items and assure that Midtown’s interests are represented as appropriate.
- Assemble information and data for the preparation of special reports.
The successful candidate will demonstrate an understanding of the issues involved in providing services that improve the urban experience in economically diverse neighborhoods. In addition, the successful candidate will bring the skills and experience needed to handle this general management role:
- College Graduate with a minimum of 5 years of experience in property management, community development, facilities, business, marketing, or related work.
- Familiarity with government or non-profit community benefits districts and programs required.
- Customer and Personal Service—Principles and processes for providing outstanding customer service.
- Management and Administration—Business and management practices such as strategic planning, leadership, and coordination of people and resources.
- Hiring and supervision of administrative and operational staff.
- Finance and Accounting—Analyzing and reporting financial data and identifying the proper actions to take based on financial performance.
- Personnel and Human Resources—Procedures for recruitment and selection, training, employee and labor relations, motivation, and performance management.
- Knowledge of Baltimore and the Midtown area is a plus.
- Master’s degree strongly preferred.
- Demonstrated experience in community work and broad-based knowledge of operations, and significant experience in program planning, implementation, and evaluation. Familiarity and appreciation of working with economically and racially diverse communities. Must be culturally and economically sensitive to serving residents and businesses while working collaboratively with a number of area organizations and institutions.
- Demonstrated experience in developing sound work plans which translate the organization’s strategic plan, mission and vision into realistic goals and objectives.
- Demonstrated experience in expanding revenue growth.
- Strong organizational skills, and ability to prioritize and meet deadlines.
- Must display well-honed verbal and written communication skills, and be able to professionally receive and follow oral instructions, suggestions, and criticism.
- Ability to analyze, evaluate, and prioritize programs.
- Excellent interpersonal skills with proven ability to accomplish results through people from many different disciplines with varying degrees of technical experience.
- Ability to understand, compile, and disseminate diverse information.
- Demonstrated excellent in organizational and group facilitation skills.
- Ability to manage multiple projects simultaneously.
- Ability to manage and motivate staff.
- Experience developing and executing a comprehensive, annual, fundraising strategy.
- Ability to engage a diverse Board, and build a trusting relationship with all key stakeholders.
- An equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this position may be considered in lieu of the specific requirements listed above.
Applications will be accepted until the position is filled. However, a review of applications will begin on February 15, 2014. Applications should include an up-to-date resume, a professional cover letter that articulates leadership experiences that are directly related to the position, and three professional references.
Within 90 days of employment, the successful candidate will be expected to reside within the City limits as our by-laws require and our collective good intentions for City leadership desires.
Applications may be submitted electronically to firstname.lastname@example.org, or mailed to:
Executive Director Search
Midtown Community Benefits District
1221 N. Calvert Street
Baltimore, MD 21202